Order Inquiry

Order Status

To track your cap and gown or announcement order, please enter your internet reference number which is found on the order confirmation email that was sent to you after you place your order.

If your order status is 'In Progress' that's GOOD NEWS! Each of our commencement orders are unique (just like YOU!). Our team is currently stitching your regalia or printing your graduation announcements and packaging with care. This tool is the most accurate source for updates, so please check back tomorrow!

PLEASE NOTE: This order status lookup page is for orders shipping to home, not campus pickup orders. Please see your school's commencement website for campus pickup order instructions.

Some orders are being sent in multiple shipments and can be received up to two days before your graduation event. We apologize for any frustration this may cause.

If you contact customer service for order status, it will be the same as the information provided here. Our customer service team is unable to expedite orders and cannot make modifications to shipping timeframes. Thank you for understanding and congratulations!